emsCharts for Windows 3.8.2 Released

From Official Release Notes:

DOWNLOAD NOW via Software Downloads

New in this release

Please note: You will need to un-install and re-install this version. Our next release will allow you to simply upgrade. This process can take up to 20 minutes to complete if you have the NEMSIS generation enabled, so please plan appropriately.

2/10/2021 – this was originally released as 3.8.1 but we found a bug that we repaired today and re-released as 3.8.2

New in this release

The following features and enhancements are now available.

Important! This is the first release of the validate and complete chart functionality. You may see some issues with validation. You will still be able to upload your charts to the web where you will be able to resolve any issues with the chart.

You may want to defer using this functionality until we’re able to address all known issues. You can still use this version of the application, but do not change your configuration to enable NEMSIS validation in mobile charts.

  • Document custom elements in Windows. Users can now document, save, and validate custom elements for all states in the Windows application. There is a new screen available where you can pick the state from the states that have been configured for your service, and then you can complete any custom fields required for your state.

    Note: You will only see the states that have been configured for your service’s exports. You will also need to update your database on your device to access your state datasets. Please contact our support team if you need assistance with this.
  • Validate your chart in the emsCharts Windows application. You are now able to validate your chart against Command, Service, and State/National NEMSIS rules. There are several new features to support the ability to start and complete the chart in the field.

    Enable chart validation. To enable Chart Completion in emsCharts for Windows, a software administrator needs to log into emsCharts on the web and then go to Configuration > Service > Code Tables, then in the ‘Mobile Configuration’ table, check the option for “Validate NEMSIS data in mobile charts” and click Save.

    Note: this is the first release of this functionality. See the note at the top of the page before enabling this.

Fixed issues

We fixed the following issues with this release:

  • Picklist options different on web and Windows. Fixed the picklist options for neuro and mental assessments in Windows to match the configured picklists on the web based on the version of NEMSIS configured for the Command Facility.

    To modify the picklist options for the Command Facility, log into emsCharts.com as a software administrator and go to Configuration … Command Fac, and select the Chart tab. Modify settings for the Anatomical Exam under Page 5. When users log out and back into the Windows device, the changes will be reflected in the mental and neuro assessment fields.
  • Rhythms were not validating as expected. Fixed an issue where the first rhythm and last rhythm fields were not being processed as expected when the chart was uploaded to the web and were not being validated as expected by the service’s rules.
  • No internet connectivity error. Users saw a “No internet connectivity” error when importing patients that had null values in some fields.
  • Hide PIN on signatures. When a user is signing the chart we now obfuscate their PIN as they’re entering it so that other users can’t see what was entered.
  • Documenting exposures for more than one crew member caused the application to crash. Fixed an issue where documenting the same exposure for multiple crew members resulted in an error or the application would crash.

Known issues

We’re currently working to resolve the following known issues.

  • Body survey resets to the V2 version on upload. Some users report issues where some charts are reverting to the V2 anatomical body image when the chart is uploaded to the web.
  • Neonatal data is added to the chart on upload. There have been a few reports of neonatal data being added to a chart when the chart is uploaded to the web.

Version 3.8.1 was re-released as 3.8.2 a day later to correct a problem during release of the software.

emsCharts for Windows v3.7.40 Released

New in this release

The following features and enhancements are now available.

  • Updated look and logos: We’ve updated the logos throughout the application to reflect our new brand and name. The product is now ZOLL | emsCharts for Windows. We’ll continue to refine our design over time. [TAB-74]

Fixed issues

We fixed the following issues with this release:

  • App crash on patient lookup: We fixed an issue where the application crashed when users attempted to use the patient lookup functionality. [TAB-303]
  • Support logs not attached to support tickets: Resolved an issue where logs from the device were not attached when support tickets were created and submitted. [TAB-345]
  • Unable to upload large EKGs: Fixed an issue where charts with large EKGs were unable to upload from Windows to the web. [TAB-572]
  • Night Mode caused patient record list to appear to be empty: Opening mobile in night mode and going to the patient page causes the charts to display as blank, although they’re still functional. [TAB-456]

  • App will not load when NFIRS unit field had more than 8 characters: When services were configured with an NFIRS unit that had more than 8 characters, the Windows application would not load. This field was not used in the Windows application but the character limit prevented the application from loading successfully. This issue was fixed in a hotfix that was deployed to production on 06/09/2020 and there were no known customers affected. [TAB-628]

Known issues

We’re currently working to resolve the following known issues.

  • Picklist options different on web and Windows. Some picklist values have different options available on the Windows application than on the web. Specifically, neurological and mental assessments are impacted, but there may be other assessment list affected by this issue as well. This issue does not affect the ability to select and save the data but can be confusing to agencies.
  • Device locks up on transfer to web. We are investigating reports of device lockups or failures during the transfer of charts from Windows to the web.
  • Adding Same Exposure to Multiple Crew Members. Added 9/21/2020. Upon selecting a crew member and a type of exposure (Contact…, Inhalation…, Injury… etc.) you cannot select the same type of exposure for multiple crew members. 

Scheduled Maintenance Tonight

Good Morning emsCharts Administrators:

To ensure the highest level of security and minimize unexpected disruptions, we have scheduled quarterly maintenance events. emsCharts 2020 Q2 Quarterly Maintenance will be tonight:

Wednesday, June 24 at 11:00pm ET


Thursday, June 25 at 4:00am ET

No Configuration Updates, CAD Imports, Patient Searches, Mobile Uploads will be able to be processed during this time.

For the full post, please see https://emscharts.net/

Mobile 3.7.39 Released

Mobile 3.7.39 Released today, Thursday, May 14th.

Official Release Notes found: Mobile 3.7.39 Release Notes. Please see the Software Downloads page to download your appropriate version.

Please note the EKG requirements in red on that page.


New in This Release


Release Notes

Mobile: 32-bit and 64-bit versions Officially releasing a 64-bit version (MOB-62)

Improved in This Release


Release Notes

Mobile: P8 Activity Log – SaO2 Checkbox Requires Two Clicks to Check Corrected issue with SaO2 checkbox (MOB-61)
Gold/Legacy: Follow up procedures and diagnosis do not display post-Mobile upload Corrected saving on the Follow-up page for Procedure and Diagnosis (MOB-73)
Mobile Database Debug Settings (Keep the PCR on Device) There are new Service Mobile Configuration options named “Keep Charts” and “Keep Charts Expiration Days”

The options for “Keep Charts” include
0 – Default behavior, delete charts on upload
1 – Keep charts on upload, make visible to user
2 – Keep charts on upload, make invisible to user

“Keep Expiration Days”
For expiration, it checks on startup for any charts that are due to expire and deletes them. If no value is found for the expiration days, it defaults to never-expire.

These are configured service-wide on the web via Configuration >> Service >> Code Tables >> Mobile Configuration

Alternatively these can be configured in the emsChartsMobile.exe.config using the KeepCharts and ExpirationDays settings. This config file setting overrides the database settings. (MOB-67)

ZOLL Import fails for some types of EKGs Provides 64-bit support for large ZOLL EKG files (MOB-72)
Mobile v3 Printing Error Corrected printing issue due to some address fields used in reporting/data validation (MOB-79)

Mobile v3.7.38 Released

A new version of emsCharts Mobile was released. Updates include:

  • Limited support for HTML in the Standard Signatures section. The following tags are supported: <b>, <strong>, <i>, <em>, <u>, <br>, <hr> (must use proper closing tags)
  • Prevent state/zip from clearing when country selected is US or blank on patient import page
  • Updated button functionality that better handles the “Clear Field” and switch lists functionality (between default and ICD10 lists)

See the Software Downloads page to download.

Official release notes https://emscharts.atlassian.net/wiki/x/rYHSPQ